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Notice of Revocation

Only consumer have the following regal revocation right


Right of Revocation

You can revoke your order in writing (e.g. letter, fax, e-mail) within two weeks or by returning the product within two weeks without stating reasons. The two week period commences at the earliest following receipt of the goods and a written notice of revocation. To maintain the right of revocation, it is sufficient to submit a revocation within the two weeks period or returning the goods.

The revocation should be directed to:

Fitley GmbH
Raiffeisenstraße 15a
D-85276 Pfaffenhofen a.d. Ilm


Exceptions:

Unless agreed to the contrary, the right of revocation does not exist in cases of goods manufatured according to customers specifications. The following examples are such customer specifications:

  • all goods not ordered in a standard size or
  • all goods design by the customer in the shirt-designer or
  • all goods with monogram embroidery


Consequences of Revocation

In the event of effective revocation, the contractual items performed by both parties shall be reciprocally returned and any benefit made thereby shall be passed to the other party. Should the contractual service performed only be returnable in part or in the form of deteriorated quality, the customer may have to provide Fitley with compensation for loss of value. This shall not apply to the handover of goods if the deterioration of the product can be exclusively traced back to its inspection - as would be possible in a retail store. The customer will bear the cost of returning the goods provided, if the correct goods were delivered and the price of the returnable goods does not exceed EUR 40.00 or in the case of a higher amount, if the invoice amount or an instalment has not been paid at the time of revocation. Otherwise the return shall be exempt from charges. Refund obligations have to be met within 30 days after sending the revocation. These conditions apply in Germany. It may be that different conditions apply in the case of other countries.

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